Protecting your privacy is important to us. We hope the following statement will help you understand how Viva Pure collects, uses and safeguards the personal information you provide to us when visiting or ordering from our website. The following policies are in effect for all of the web pages owned and operated by Viva Pure.
By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of the following policies.
CREDIT CARD SAFETY:
Protecting the safety of your credit card information is of primary importance to us.
This site uses a secure SSL server so information submitted by you in secure mode is encrypted for your privacy. This means no other party may view personal information while in transit to us over the Internet. Credit card transactions are completely safe using this technology.
Viva Pure complies with all Laws regarding secure online transactions.
** PLEASE NOTE: VIVAPURE DOES NOT STORE ANY OF YOUR FINANCIAL DETAILS.**
BANK OR CREDIT CARD COMPANY LIABILITY:
Under the Fair Credit Billing Act, your bank or Credit Card Company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards as well. For more information on the Fair Credit Billing Act you can visit: en.wikipedia.org/wiki/Fair_Credit_Billing_Act
PLEASE REMEMBER: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.
CUSTOMER INFORMATION COLLECTED:
WHAT INFORMATION DO WE COLLECT?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services)
(c) information that you provide to us for the purpose of registering with us)
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters)
(e) any other information that you choose to send to us; and other information.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We [may] use [both] ["session" cookies] [and "persistent" cookies] on the website. [We will use the session cookies to: keep track of you whilst you navigate the website; and [other uses].] [We will use the persistent cookies to: enable our website to recognise you when you visit; and [other uses].]
[Session cookies will be deleted from your computer when you close your browser.]
[Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.]
[Our payment services providers may also send you cookies.]
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites[, including this one].]
(4) USING YOUR PERSONAL INFORMATION
** PLEASE NOTE: VIVAPURE DOES NOT STORE ANY OF YOUR FINANCIAL DETAILS.**
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send to you goods purchased via the website, and supply to you services purchased via the website;
(e) send statements and invoices to you, and collect payments from you;
(f) send you general (non-marketing) commercial communications; which you have specifically requested;
(g) send you email notifications which you have specifically requested;
(h) send to you [our newsletter and other] marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications) ;
(i) provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about you relating to the website; and
(k) other uses.
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(6) INTERNATIONAL DATA TRANSFERS
Information which you provide may be transferred to countries [(including [the United States], [Japan], [other countries])] which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, [personal information that you submit for publication on the website] will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
(7) SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology].
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
(8) YOUR RIGHTS
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9) DATA CONTROLLER
The data controller responsible in respect of the information collected on this website is vivapure.co.uk
UPDATING YOUR INFORMATION:
Please let us know if the personal information which we hold about you needs to be corrected or updated. You can do this by phone or email, where we will be happy to take record of your new details into our system.
This Web site contains links to other sites. Please be aware that Viva Pure is not responsible for the privacy practices of these other sites. We encourage Web users to always read the privacy statement of any site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web sites.